Integrate Salesforce activity with feedback surveys in order to reduce lead time & increase hit rate.
QB Salespulse enables you to collect customer input at every stage of the sales process. Implementation is as easy as clicking a button! We provide survey templates with best practices & questions already setup. All of your feedback is directly linked with your opportunities in Salesforce. QB Salespulse provides critical insight into every sales meeting so you can learn what works, what doesn’t, and identify issues with potential customers quickly.
Invitation and Response Emails Direct from Salesforce
Customers will receive an email invitation to provide feedback based on the latest meeting and experience. After feedback is received, sales representatives are automatically notified with a copy of the response so they can quickly react and plan next steps. Customer data is available in real time and accessible from reports and dashboards in Salesforce instantly.
"70% of buying experiences are based on how the customer feels they are being treated"
Capture and Display Responses Where You Need Them the Most!
Customers responses are available where you need them - on the account, the opportunity, the lead, and the contacts within Salesforce™. Feedback data is historically stored and used to assess early satisfaction in the customer journey.